Shipping Policy

We currently offer delivery across India and work with trusted courier partners to ensure secure and timely shipments.

• Free shipping may be available on eligible orders or promotions as displayed on the website or at checkout.
• Any applicable shipping or handling charges are shown clearly before you complete payment.
• Delivery timelines can vary slightly depending on serviceability, weather conditions, holidays, or courier network delays.

We aim to dispatch orders quickly while ensuring every product is checked and packed properly before it leaves our facility.

• Orders are usually processed within 24 to 48 working hours.
• Orders placed on Sundays, public holidays, or during peak sale periods may require a little additional processing time.
• If there is any unexpected delay with your order, our team will do its best to keep you informed.

Once dispatched, most orders are delivered within a reasonable timeframe based on the destination pin code and courier service availability.

• Standard delivery for most locations is typically completed within 5 to 7 working days.
• Metro cities may receive orders sooner, while remote or non-serviceable areas can take longer.
• Delivery estimates are indicative and begin after dispatch, not from the date the order is placed.

As soon as your order is shipped, you will receive tracking details by email, SMS, or both, depending on the information shared at checkout.

• Please allow some time for the tracking link to become active after dispatch.
• If you do not receive tracking details within a reasonable time after placing your order, you can contact our support team for assistance.

We take great care in packaging fragrance products, but if your shipment arrives damaged, incomplete, or appears tampered with, please notify us promptly.

• Report damaged, leaking, or missing items within 48 hours of delivery.
• Clear parcel photos and an unboxing video can help us review and resolve the issue faster.
• Incorrect addresses, repeated failed delivery attempts, or refusal to accept the parcel may result in re-delivery delays or added courier charges, where applicable.

Need help with dispatch status, delivery updates, or address corrections before shipment? Our support team will be happy to assist you.